As OD specialists we have a track record of supporting clients facing major change and restructure as well as new organisations formed as a result of stock transfer, merger or reconfiguration of services. From whole systems OD programmes to large or small group interventions, we build our approach around your requirements.

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Delivering services with fewer resources relies on optimal performance from people who may be feeling ‘battered’ and sceptical. Taking steps to engage those who need to lead and deliver the changes needed to respond to these challenges during difficult times is vital to sustain and improve organisational performance.

As organisational development (OD) specialists we have a track record of supporting clients to deliver the changes and results they need by developing the capacity of their people.

There are many challenges facing providers in the current economic and political climate;

• Public sector spending cuts and making more for less a reality
  
• Welfare reform and having the internal capacity to support the changes
  
• Withdrawal of bank finance creating more risk and the need for more creative solutions to continue growth
  
• Increased focus and scrutiny on achievement of value for money
  
• Changes in organisational structures; mergers, collapsing of group structures etc
  
• Delivering business transformation programmes

Whatever your change objectives, we can help by:

• 'Surfacing' and diagnosing current and desired organisational cultures
  
• Developing change management competencies
  
• Winning hearts and minds - staff engagement
  
• Embedding new behaviours through realigning systems & processes
  
• Building board teams & effective partnership working with executives
  
• Executive team development & leadership coaching
  
• Developing skills and capacity

Examples of our recent work include:

• Support for prospective and new organisations
• Team building interventions
• Cultural audit and culture change programme to support post-merger integration
• Organisational Transformation: Restructures & Mergers
  
• A comprehensive OD programme to underpin a business growth strategy
• Leadership capacity building including introduction of a ‘performance coaching’ model
• Created a leadership pipeline through accelerated development centres to fast track senior managers to be able to ’step up’
• Customer-focus culture change programme to challenge all staff throughout the business to focus on the needs of the customer rather than thinking by department
• Embedding cultural change through performance management systems, harmonisation and contribution based reward
• Executive team coaching to create the leadership needed to drive business transformation
• Core competency development to improve performance & integrate culture change efforts
• Embedding cultural change in new group structure through performance management systems, harmonising & contribution based reward
• Customer focus culture change programme
• Diversity and Inclusion strategy development integrated with business strategy formulation training and OD
• Staff engagement pre- and post-transfer providing independent staff advice & HR support
• Developing multi-agency working practices and protocols

We engaged Central Consultancy and Training to support and develop us through a period of environmental change and rapid business growth. This development has been challenging yet supportive in equal measures. The organisation has made significant progress as a result, we're travelling in the right direction now. I would have no hesitation in recommending Central and their approach.

Julia Histon, Chief Executive, York Housing Association