Organisational Development

As OD specialists we have a track record of supporting clients facing major change and restructure as well as new organisations formed as a result of stock transfer, merger or reconfiguration of services. From whole systems OD programmes to large or small group interventions, we build our approach around your requirements.
Delivering services with fewer resources relies on optimal performance from people who may be feeling ‘battered’ and sceptical. Taking steps to engage those who need to lead and deliver the changes needed to respond to these challenges during difficult times is vital to sustain and improve organisational performance.

As organisational development (OD) specialists we have a track record of supporting clients to deliver the changes and results they need by developing the capacity of their people.
There are many challenges facing providers in the current economic and political climate;
  • Public sector spending cuts and making more for less a reality
  • Welfare reform and having the internal capacity to support the changes
  • Withdrawal of bank finance creating more risk and the need for more creative solutions to continue growth
  • Increased focus and scrutiny on achievement of value for money
  • Changes in organisational structures; mergers, collapsing of group structures etc
  • Delivering business transformation programmes
Whatever your change objectives, we can help by:
  • 'Surfacing' and diagnosing current and desired organisational cultures
  • Developing change management competencies
  • Winning hearts and minds - staff engagement
  • Embedding new behaviours through realigning systems & processes
  • Building board teams & effective partnership working with executives
  • Executive team development & leadership coaching
  • Developing skills and capacity
Examples of our recent work include:
  • Support for prospective and new organisations
  • Team building interventions
  • Cultural audit and culture change programme to support post-merger integration
  • Organisational Transformation: Restructures & Mergers
  • A comprehensive OD programme to underpin a business growth strategy
  • Leadership capacity building including introduction of a ‘performance coaching’ model
  • Created a leadership pipeline through accelerated development centres to fast track senior managers to be able to ’step up’
  • Customer-focus culture change programme to challenge all staff throughout the business to focus on the needs of the customer rather than thinking by department
  • Embedding cultural change through performance management systems, harmonisation and contribution based reward
  • Executive team coaching to create the leadership needed to drive business transformation
  • Core competency development to improve performance & integrate culture change efforts
  • Embedding cultural change in new group structure through performance management systems, harmonising & contribution based reward
  • Customer focus culture change programme
  • Diversity and Inclusion strategy development integrated with business strategy formulation training and OD
  • Staff engagement pre- and post-transfer providing independent staff advice & HR support
  • Developing multi-agency working practices and protocols

Organisational Transformation

From whole system transformation to large or small group interventions, we have a track record of supporting clients through the end-to-end process of merger, collaboration and other major structural change. 
We combine our Organisational Development expertise with 'hard' analysis and in depth knowledge of developments in the sector to engage the key players and enhance the long term success of transformation and integration efforts.

We custom-build our approach around your requirements, giving assurance throughout the process
"The options appraisal and initial work you did for us made a big difference in helping us to achieve the merger so smoothly. We used the criteria you developed all the way through from identifying the partner to selecting the shadow board. The focus on cultural fit was essential."
Llewellyn Graham, Chief Executive, Nehemiah UCHA

"Your support has helped us to successfully kick off our transformation programme and to think more deeply about managing change. The cultural audit identified our existing culture and gave us a structure to think about where we want to be in the future"
Jane Jones, Head of Organisational Development, Curo Group
Whatever your objectives, we can help by:
  • Facilitating strategic debates and options appraisals, reviews and remodelling – understanding the important balance between autonomy and control
  • Identifying opportunities, modelling options and appraising risks; supporting due diligence, making the business case, 'surfacing' and diagnosing organisational cultures to support decision making
  • Auditing cultural and human factors to inform merger and other change planning (including shared services), and support post-merger integration and transformation
  • Identifying 'people' risks and keeping 'survivors' engaged
  • Coaching and supporting senior managers to ‘hold their nerve’, analyse the options, communicate with staff, unite as a team and work with their board in an open and transparent way
  • Governance arrangements - helping you to keep them simple, effective, robust and transparent; at the same time delivering overall control and management of risk
  • Understanding changing information requirements – who needs to see what, how often, and when, to enable parent control of all group activities and all risks
  • Leadership capacity building, and developing a leadership pipeline
  • Embedding new behaviours through comprehensive OD programmes