Tutor: Mark Wingfield
Half Day
Date & Time TBC
£250+VAT

This is a half day workshop covering conflict resolution in Housing. The session will be broken down into different areas and will explore:

• the impact of conflict,
• assertive communication,
• trust,
• difficult conversations,
• sources of conflict
• and prevention. 

Be prepared to get stuck in - it will be very interactive and include questions, exercises, discussions and breakout sessions.

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