Mark is a highly experienced director, coach, trainer, facilitator and therapist.
He is a specialist in managing fear, change and conflict and has worked with large and small housing associations, charities, councils, faith organisations, Premier League football clubs, businesses, prisons, schools, colleges and universities. He appears on TV and Radio as an anger management advisor.
His early career was in export sales, account management and customer service across various sectors. He has set up two different companies, managed various teams of direct reports and as a 6 Sigma Certified Black Belt pulled together international groups of Subject Matter Experts and mediated between Vice Presidents to achieve common objectives.
He does not shock easily and delights in empowering individuals – he has experienced his position being made redundant and the power of an outplacement consultant. his work includes experiential anger management in prison, supporting survivors of domestic violence, frontline CSE and FGM staff, NHS hospital staff, providing youth engagement programmes, anti-bullying and assertiveness strategies.
He has a vast range of tools and experiences to draw upon and is the author of “How to get home safe – every day”.
He continues to support Unseen as an Associate Modern Slavery Awareness Trainer.
Whether he is focusing on leadership training, customer experience, handling difficult conversations or personal safety, he always strives to deliver a talk, workshop, course, or consultation which delivers something Practical, Relevant and Realistic.
His work at railway companies for example has stopped physical assaults and driven verbal assaults down from an unacceptable level to 3 in 180,000 journeys.
Mark is a Certified Fear Adrenal Stress Trainer for Adults and Children, Chartered PSHE Practitioner, DiSC® Practitioner, Certified Havening Techniques® Practitioner, 2nd Dan Wado Ryu Black Belt, 6 Sigma Certified Black Belt and speaks and delivers all his expertise in fluent English and German. His degree is in Business and Marketing.