Carol Howell
Consultant

MBA (Public Service Mgt.);  Dip RSA (Training & development);  Assoc. CIPD;  MSc (Organisation development & consultancy)
 
Carol is a Training and Organisation development (O.D.) practitioner with 23 years experience of facilitating individual and organisational learning.  Carol has a track record suitably matched to supporting organisation members in reflecting on their practice and facilitating change.  Carol has supported teams in the development of strategies for change and organisation-wide learning, and has experience in her previous O.D. role in supporting executive teams to integrate/mainstream change action into directorate functions.
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Carol has designed and facilitated interventions with new teams, well-established and temporary project teams in the development of action plans to support service redesign, service improvement and delivery processes.  Carols’ diverse portfolio includes coaching and Action learning, which includes facilitating action research processes as part of a  bespoke change programme to support staff in embedding dignity in their care practice within a residential establishment.  More recently Carol has designed and delivered a Leadership programme for Lead Nursing Staff.   
 
Having had her formative years of work in social care and health services, and having a diverse portfolio in delivering successful learning and development interventions, Carol remains a key part of Central’s team delivering change related programme in several local authorities.

A selection of the programmes/work  Carol has delivered includes:
  • Action learning (Royal College of nursing {RCN} Public Health practitioners)
  • Action research (Charitable Nursing Home)
  • Change management facilitation-Team Process & function review (scoping  & facilitating change – (RCN)
  • Coaching (Voluntary sector S.M.E’s)
  • Appreciative enquiry/evaluation of innovation within A south Wales Local health board with  Reflective learning  International {formerly Reflective learning U.K. (R.L.U.K)}.
  • World cafe facilitation (Public sector managers; Service User, Carer and staff groups)
  • Facilitation of conference workshops and conference presentations.
  • Training (Board members and various occupational staff groups)

Carol is amongst the 3000+ strong facilitators globally, certified by the Cultural intelligence (CQ®) Centre to administer their statistically validated CQ assessment.