MBA (Public Service Mgt.); Dip RSA (Training & development); Assoc. CIPD; MSc (Organisation development & consultancy)
Carol is a Training and Organisation development (O.D.) practitioner with 23 years experience of facilitating individual and organisational learning. Carol has a track record suitably matched to supporting organisation members in reflecting on their practice and facilitating change. Carol has supported teams in the development of strategies for change and organisation-wide learning, and has experience in her previous O.D. role in supporting executive teams to integrate/mainstream change action into directorate functions.
Carol has designed and facilitated interventions with new teams, well-established and temporary project teams in the development of action plans to support service redesign, service improvement and delivery processes. Carols’ diverse portfolio includes coaching and Action learning, which includes facilitating action research processes as part of a bespoke change programme to support staff in embedding dignity in their care practice within a residential establishment. More recently Carol has designed and delivered a Leadership programme for Lead Nursing Staff.
Having had her formative years of work in social care and health services, and having a diverse portfolio in delivering successful l learning and development interventions, Carol remains a key part of Central’s team delivering change related programmes in several local authorities
A selection of the programmes/work Carol has delivered includes:-