We provide innovative consultancy solutions and tailored training to support the radical shifts in working practices and new partnerships needed to deliver the new personalisation agenda in social care. Our consultants are experienced, senior professionals bringing expertise from social work, social care and learning and development backgrounds in Local Authority social services, housing, health and other public sector organisations and also in the private, voluntary and private care sectors.
“We would like to thank you for the delivery of an excellent programme .It was by no means an easy brief, with all the challenges of timing given our then, imminent restructure of service. It has posed many challenges to both social work staff and managers. In terms of feedback it has been perceived by staff as extremely beneficial and enabled reflection of practice assumption. It has also had a positive impact in respect of facilitating feelings of staff and will play its part in service building. Many thanks to you for the professional skill you contributed.”
Lloyd Wedgbury,
Operations Manager - PD Services Redesign
Developing your organisation
We can help you to create the organisational culture required in transforming and managing change across your service by upskilling your leaders, managers and staff to deliver best professional practice in line with your policies, procedures and guidelines.
We can facilitate improvements in your organisational performance and complement your own resources by:
- supporting your change programme to deliver the new agenda
- assisting you to have more productive interactions and meetings
- facilitating multi-agency and multi-professional working
- providing professional learning and development services including workforce planning, learning needs analysis and strategy development
- drafting procedures, guidelines and documents
- facilitating process mapping and evaluation
- providing flexible, HR support during restructure and supporting performance improvement
- assisting you in undertaking Equality Impact Assessments and learning how to do them
Developing your people
We offer support to improve professional practice, to help your people step into more senior roles and to develop competence in the delivery of citizen-centred services. Our solutions range from individual coaching through to bespoke learning and development programmes designed to support changing expectations and increasing standards.
Leadership and Management in social care
We provide successful and innovative leadership and management programmes for developing managers and aspiring leaders providing personalised social care services across the whole social care workforce. This includes an academically accredited programme delivered in partnership with Birmingham Care Development Agency and Coventry University, endorsed by the ILM.
Coaching for improved job performance, transition into new senior roles, career development and life-balance
We have a network of qualified coaches combining coaching expertise with strong background knowledge of the sector. We offer coaching support to managers at every level to deliver effectively for the organisation, including group coaching for senior teams.
Training to support social care managers and workers
We offer a complementary range of training programmes to support professional practice and personal development in delivering citizen-centred practice in the context of personalisation. This supports the introduction of self-directed support and individual budgets.
With access to a team of first-rate trainers we also have particular expertise in providing comprehensive training interventions where you may need to address tight timescales or reach large numbers of participants.
Training
We offer a complementary range of training tailored to your needs including the following:
- Outcomes focused assessment, support planning and reviews
- Self-directed care, individual budgets and positive risk taking
- Housing law for Supported Housing
- Supervision and people management for first time managers, middle and senior managers
- Working through discomfort- a personalised approach to managing conflict
- Working with domestic violence
- Safe Lone working
- Customer service for travellers with disabilities - travel training for staff
- Equality and Diversity
Case Studies