The role of the Independent Staff Adviser (ISA)
Staff facing the possibility or prospect of transfer are often concerned about job security, salaries, pensions and terms and conditions, opportunities for training and personal/career development. They have anxieties about future expectations and may be angry or frustrated with the situation they and their employers face. Early staff engagement can reduce fears and develop individual skills and personal empowerment. It also helps to reassure staff that the processes adopted in the future (for e.g. selection) will be ‘fair’.
An ISA can help you manage the change process effectively through:
- Establishing effective communication, consultation, involvement and support structures for staff during the appraisal, approval process for transfer and the ballot, developing systems that will continue post transfer.
- Providing technical advice and support concerning the transfer options and their implications for staff
- Assessment of proposals from the perspective of staff and provision of independent advice
- Providing technical advice to employee representatives on an ongoing basis
- Providing regular staff newsletters, and confidential free-phone and email advice and support to individuals
- Providing HR advice and support concerning TUPE, terms and conditions of employment, polices and procedures for the new Trust, including pension arrangements and the development of an HR strategy
- Developing a change management and organisational development strategy to support staff, senior management and the shadow board through and beyond the transfer process.
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