BA (Hons) Chartered MCIPD
Elissa is a Senior Consultant at Central. She manages the company’s social care services and team of Associate Consultants. She has been involved in providing training and consultancy to managers, social care staff and other practitioners working across statutory, independent, private and voluntary sector social care, housing and health organisations for over 25 years.
Elissa provides organisational and professional development for social care workers and managers and consultancy and training across the whole social care sector. Her development work ranges from operational guidelines, procedures and service design through to an innovative, academically accredited Leadership and Management programme for care providers in the Midlands.
In social housing, Elissa has provided training for staff and managers providing care and support including establishing a value base for working with older people in sheltered accommodation and person-centred planning for care and nursing staff in a nursing home.
She is currently supporting the personalisation agenda and the introduction of self-directed support with a number of local authorities and promoting the development of best practice in Governance in the care sector.